Support Service Assistant

Floriana
Full Time

Website Housing Authority

The Housing Authority is currently seeking to recruit a motivated person to fill position above on an indefinite contract basis. The recruited employee will form part of a team assisting within the Customer Care Section at Housing Authority Gozo Branch.The role will mainly involve responding promptly to customer queries via telephone, emails and in-person. The employee will be supporting clients, by addressing their queries, concerns and guiding them on applications, whilst maintaining positive customer relationships, and ensuring customer satisfaction.Applicant must be able to work independently, collaboratively, and in a fast-paced environment. It will be necessary to demonstrate the ability to prioritize workloads and multi-task effectively. This position will appeal to individuals with a strong commitment to teamwork and cooperation and ability to manage and interact with all levels within the Authority.